This Privacy Policy explains how e6game collects, uses, stores, shares, and protects your personal information when you visit e6game.net or use any of our gaming services. We are committed to handling your data responsibly, transparently, and in accordance with the data protection obligations applicable under e6game's international licensing framework. Your privacy matters to us — and this document sets out exactly what that means in practice.
Six core privacy principles that guide every data decision at e6game. These are not aspirations — they are embedded in our systems, processes, and team practices.
e6game collects only the personal data that is strictly necessary for the specific purposes outlined in this Policy. We do not harvest data speculatively or hold information beyond the period for which it is needed. If we do not need it to serve you or meet our compliance obligations, we do not collect it.
We tell you plainly what data we collect, why we collect it, who we share it with, and how long we keep it. This Privacy Policy is written to be understood — not buried in legalese. If you have questions about any aspect of how e6game handles your data, our support team is available 24/7 at [email protected].
Personal data on e6game is protected by 256-bit SSL encryption in transit and at rest. Access to player data within e6game is restricted on a strict need-to-know basis. We conduct regular internal security reviews and maintain technical and organisational measures appropriate to the risk presented by the data we hold.
You have the right to access, correct, and — in applicable circumstances — request deletion of your personal data held by e6game. These rights are not procedural obstacles; they are genuine entitlements that e6game will honour promptly. Data subject requests are processed within 30 days of receipt.
e6game does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. Data shared with third parties — such as payment processors, KYC providers, and game studios — is shared only to the extent necessary to deliver the services you use, under strict contractual data protection obligations.
We keep your data only for as long as it is needed for the purpose for which it was collected, or as required by our regulatory and legal obligations. Account data for active accounts is retained throughout the account relationship. Data for closed accounts is retained for the period required under applicable AML and gaming regulations, then securely deleted.
This Privacy Policy applies to all personal information collected by e6game in connection with your use of the e6game platform, including the website at e6game.net, all gaming services, payment processing functions, customer support interactions, promotional communications, and any other service or feature made available by e6game.
For the purposes of applicable data protection law, e6game is the data controller in respect of your personal data. This means that e6game determines the purposes for which your personal data is processed and the means by which that processing takes place. Where e6game engages third-party service providers to process personal data on its behalf, those third parties act as data processors under contractual obligations that require them to process your data only in accordance with e6game's instructions and this Policy.
By registering an account on e6game and using the platform's services, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. Where we rely on consent as the legal basis for specific processing activities, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
e6game collects personal data from you directly (information you provide when registering, depositing, or contacting support), automatically (information generated when you use the platform), and from third parties (such as KYC verification providers and payment processors). The categories of personal data we collect are as follows:
| Category | Data Types | Source |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, nationality, gender | You / KYC provider |
| Contact Data | Pakistani mobile number, email address, city of residence | You |
| Account Data | Username, account ID, registration date, account status, login history | Automatically generated |
| Financial Data | Deposit/withdrawal history, transaction amounts in PKR, JazzCash/EasyPaisa/bank account references, cryptocurrency wallet addresses | You / payment processors |
| Gaming Data | Bet history, game activity, wagering patterns, session durations, responsible gaming tool usage | Automatically generated |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution, referring URL | Automatically generated |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | You |
| KYC Documents | CNIC scan or photograph, proof of address documents, payment method ownership documents | You / KYC provider |
We do not intentionally collect sensitive personal data — such as racial or ethnic origin, political opinions, religious beliefs, or health data — except where a player voluntarily discloses health-related information in the context of responsible gaming self-exclusion or support requests, in which case such information is used solely to provide the requested support.
e6game uses the personal data it holds for the following clearly defined purposes. We process your data only for purposes that are consistent with the reason it was originally collected, or where we have a separate legal basis for the new processing.
e6game processes your personal data on one or more of the following legal bases, depending on the specific processing activity involved:
e6game does not sell, rent, or trade your personal data to any third party for their own commercial purposes. We may share your personal data with third parties only in the following limited circumstances, and only to the extent necessary for the stated purpose:
All third parties with whom e6game shares personal data are required to maintain appropriate technical and organisational security measures and to process your data only for the specific purpose for which it was shared.
e6game uses cookies and similar tracking technologies on e6game.net to enable the platform to function correctly, to remember your preferences, to maintain your session state, and — where you have consented — to analyse platform usage and serve personalised content.
The following categories of cookies are used on e6game.net:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Session management, authentication, security tokens, load balancing. Required for the platform to function. | No — essential for platform operation |
| Functional | Remembering your language preferences, display settings, and notification preferences between sessions. | Yes — via cookie preferences |
| Analytics | Aggregate, anonymised data on how players navigate and use e6game, used to improve platform design and performance. | Yes — requires consent |
| Marketing | Tracking for personalised promotional content within e6game. Only activated where you have given specific marketing consent. | Yes — requires consent |
You can manage your cookie preferences at any time via your browser settings. Please note that disabling strictly necessary cookies will prevent the e6game platform from functioning correctly and will log you out of your account.
e6game implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security posture is reviewed and updated on a regular basis to address evolving threats.
e6game retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable regulatory and legal obligations. The following retention periods apply as a general guide:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised using methods that render re-identification impossible. Where data is anonymised rather than deleted, it may be retained indefinitely for aggregate analytics purposes.
You have a number of rights in relation to the personal data that e6game holds about you. These rights are described below. To exercise any of your rights, please contact e6game's data protection team at [email protected] with the subject line "Data Protection Request". We will respond within 30 days.
Request a copy of all personal data e6game holds about you, along with information about how it is processed.
Request correction of inaccurate or incomplete personal data held in your e6game account.
Request deletion of your personal data where there is no compelling reason for continued processing, subject to our legal retention obligations.
Request that e6game restrict processing of your data in certain circumstances, such as where you contest its accuracy.
Request a copy of personal data you have provided to e6game in a structured, commonly used, machine-readable format.
Object to processing based on legitimate interests, including direct marketing and profiling for personalisation purposes.
As an internationally licensed online gaming platform, e6game may transfer your personal data to countries outside of Pakistan in connection with the delivery of its services. This may include transfers to jurisdictions where e6game's infrastructure providers, KYC processors, game studio partners, or payment network operators are based.
Where e6game transfers personal data internationally, we take appropriate steps to ensure that the transfer is governed by adequate data protection safeguards, which may include standard contractual clauses, binding corporate rules, or reliance on the adequacy determination of the recipient jurisdiction. These measures are designed to ensure that your data receives a standard of protection equivalent to that which applies within the jurisdiction of e6game's licensing authority.
By using e6game, you acknowledge and consent to the transfer of your personal data to jurisdictions outside Pakistan as described in this clause, subject to the protections described above.
Strict Age Policy: e6game does not knowingly collect personal data from individuals under the age of 21. The platform enforces a minimum age requirement of 21 years for all registered accounts. If e6game becomes aware that personal data has been collected from an individual under 21, that data will be deleted immediately and the associated account will be permanently closed.
If you are a parent or guardian and believe that your child under the age of 21 may have registered an account with e6game, please contact us immediately at [email protected] with subject line "Minor Account Report". We will investigate and take appropriate action, including closure of the account and deletion of all associated personal data, within 72 hours of notification.
e6game may update this Privacy Policy from time to time to reflect changes in applicable data protection law, regulatory requirements, our data processing practices, or the services offered on the platform. The effective date of the most recent revision is indicated at the top of this Policy.
Material changes to this Policy will be communicated to registered players via email notification to the address registered on their account, and/or via a prominent notice on the e6game platform. Your continued use of the e6game platform following notification of any change to this Privacy Policy constitutes your acceptance of the revised Policy.
If you do not agree with any material change to this Privacy Policy, you should cease using e6game and may request closure of your account. Outstanding Real Money Balances will be returned following completion of any applicable KYC and compliance requirements at the time of account closure.
If you have any questions, concerns, or complaints about this Privacy Policy or about how e6game processes your personal data, please contact our data protection team using the details below. We take all privacy-related queries and complaints seriously and will respond within 30 days.
Data Protection Queries: [email protected]
Subject Line: Data Protection Request / Privacy Query
Live Chat: Available 24/7 via e6game.net
Response Time: Within 30 days of receipt
If you are not satisfied with e6game's response to your privacy complaint, you may have the right to escalate the matter to the relevant data protection supervisory authority or the dispute resolution body designated under e6game's international gaming licence. Details of the appropriate escalation channel are available from e6game support upon request.
END OF PRIVACY POLICY
This Privacy Policy was last updated in January 2026. By continuing to use e6game, you confirm your acceptance of this Policy as it stands. For the current version at any time, visit e6game.net/privacy-policy.
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